We understand the importance of trust when inviting someone into your home. Our cleaning staff undergoes a rigorous selection process, including nationwide background checks and reference checks. They are trained professionals who are dedicated to maintaining the highest level of professionalism and integrity. Additionally, we are fully bonded and insured to provide added peace of mind, ensuring that you and your home are protected throughout our service engagements.
This seldomly occurs but accidents do happen.Please contact us immediately to work with our insurance to get the object of value replaced.
You do not. Please provide detailed instructions during the booking process or over the phone if you are not present during the cleaning. Such instructions should include, what needs to be done, how to get into the home, and how to lock up as well.
You may cancel, reschedule or edit any of your appointments by visiting your account or give us a call at 210 591 5202.
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If you’re still having issues, please give us a call at 210 591 5202.
Yes, we do charge a fee for cancellations and reschedules only if it is done 24 hours prioir to booking.
Cancellation 24 Hour prior to booking: 50$. Cancellation 1 Hour before booking 100$
Rescheduling 24 hour prioir to booking: 40$
The booking amount is put on hold 72 hours prioir to booking. The card is charged ones the cleaning is completed.
