At UpkeepX Cleaning Company, we are committed to protecting the privacy of our customers and the security of their personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
Information We Collect
We collect the following types of personal information when you use our online portal:
1.1. Personal Information: When you sign up for our cleaning services or use our online portal, we may collect your first and last name, home address, and mobile phone number.
1.2. Payment Information: We use a third-party payment gateway called Stripe to process payments. We do not store any credit card information on our platform. When you make a payment, Stripe collects and processes your payment information on our behalf. Please review Stripe’s Privacy Policy for more information on how they handle your payment data.
How We Use Your Information
We may use your personal information for the following purposes:
2.1. Service Delivery: To provide you with our cleaning services, including scheduling appointments and communicating with you about your bookings.
2.2. Customer Support: To address your inquiries, questions, or concerns related to our services.
2.3. Marketing and Promotions: With your consent, we may send you promotional materials, special offers, or updates about our services.
2.4. Improving Our Services: To analyze and improve our services, website, and user experience.
2.5. Legal and Compliance: To comply with legal obligations and resolve disputes.
Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
3.2. Legal Requirements: We may disclose your information if required by law, such as in response to a court order, subpoena, or government request.
3.3. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Your Choices
You have the following rights regarding your personal information:
4.1. Access and Correction: You can request access to your personal information and request corrections if it is inaccurate or incomplete.
4.2. Opt-Out: You can opt out of receiving marketing communications from us at any time by following the instructions provided in our communications.
4.3. Data Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is entirely secure, so we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other means.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: support@upkeepx.com
Cell: +1 210 591 5202
By using our services or visiting our website, you consent to the practices described in this Privacy Policy.
